RMH (Retail Management Hero)

Click here for RMS (Retail Managment Systems) documentation instead.

Setup

  • Download the Updater. https://cdn.cardknox.com/dl/updater.exe
  • When prompted for program name, enter “PaymentEngineRMH”
  • Follow the installation instructions:
    • The download location is C:\Program Files (x86)\Retail Hero\RMH POS\Extensions\PE
  • In the POS Manager Setup > Financial > Tender Types:
    • A type with the description “Credit Card” is required.
    • For Gift Card, a type with the description “Gift Card” is required.
  • Restart the POS.

Custom Buttons

  • For Gift Card:Balance, add a custom button with the following command:
    CustomActionCommand “giftcardgetbalancee62227dd-ee9b-41b0-8390-161226f95436”
  • For Settings Management, add a custom button with the following command:
    CustomActionCommand “paymentenginemanager65b4fe30-6fa4-4e71-af5b-71c9c1a07802”

There should be two options:

  1. Change Key: This allows changing the xKey stored in the database.
  2. Change Settings: This allows modifying the settings.
  • Changing the key from the settings window will update the xKey stored in the database.

Receipts

The credit card information is set for Tender.data in a For each=”Tender”