WooCommerce User Guide

Customer usage

New transaction

1. Go to the checkout page

2. Select Credit Card (or the title that was specified for Cardknox in the settings page)

New card

  1. Select use a new payment method
  2. Enter the card data
  3. Select save to account if you would like to save the card for future use

Card on file

  1. Select the card you would like to use

3. Select place order.

Add payment method (card on file)

  1. Select my account >> payment methods
  2. Click Add Payment Method
  3. Enter card data
  4. Click Add Payment Method

Add payment method image:

Delete payment method

  1. Select my account >>payment methods
  2. Click delete on the right of the payment method

Delete payment method:

New subscription

  1. Select subscription item
  2. Pay the same was as with a regular transaction.

Change subscription

  1. Go to my account select subscriptions
  2. Click view on the subscription
  3. Apply modifications.

Edit subscription image:

Merchant

Refund a transaction

This will refund the transaction you could specify the amount to refund
Refund images:

Change order status from on hold to processing

If the plugin is set to not capture the transaction this will capture the transaction.

Change order status from on hold to completed

If the plugin is set to not capture the transaction this will capture the transaction.

Change order status from on hold to canceled

If the order is not yet captured this will void the auth only transaction.

Change order status from on hold to refunded

If the order is not yet captured this will void the auth only transaction.
Change order status image:

Recurring / Subscriptions

Process Renewal:
Charge the subscription instead of waiting

Add / Update Token Manually:
Click on the pencil near payment details.

Update the token masked card number and card type